Category Archives: Announcements

Jan. 23: Enterprise Service Management at Metropolitan State

Over the last year, IT Services has focused on service management and continuous improvement by identifying, documenting and improving the services provided to our university. This also included reviewing, mapping and implementing processes, along with professional development to ensure quality and accountability. The goal of this initial effort was to clearly define services that are highly accessible and transparent for our students, faculty and staff.

IT Services is excited that the Center for Online Learning, Institutional Research, Building Services and Marketing are in collaboration with this initiative to form Metropolitan State’s Enterprise Service Management platform. Using industry best practices, we are moving toward a university-wide, enterprise service management strategy to ensure we have the people, processes and technology in place to support Metropolitan State University’s mission, vision and goals.

Our shared vision and enterprise service management focus has the following characteristics:

  • Customer-centric and service focused
  • Uniform and simplified
  • Contributes to easy sharing of knowledge and ability for customers to self-help
  • Self-service 24/7/365 anywhere you have internet access
  • Manages customer expectations, provides transparency
  • Adds value for students and employees across campuses, across departments

To experience and interact with our new service portal go to www.services.teamdynamix.com.  At 10:30 a.m. Tuesday, Jan. 23 at in Founders Hall Auditorium, Saint Paul Campus, there will be a meet and greet to showcase this new resource, introduce ourselves, and answer questions you might have.

As a part of this initiative, we collaborated with other early adopters who had requirements for a new ticketing system with the focus of providing services to campus.  In March of 2017, a new service management and project management solution was selected.  IT Services, the Center for Online Learning, and Institutional Research collaborated to define a first phase of implementation that focused on replacing Oracle RightNow (RNT, Oracle Service Cloud) for a ticketing solution.  TeamDynamix was selected in July 2017 as our solution, and we are going live with the first phase of this project early January 2018.  There are departments on campus that will continue to use Oracle RightNow (RNT) as a Customer Relationship Management (CRM) solution.

In scope for the first phase was the creation of a service catalog (a menu customers can select services they want to request), knowledge base and customer portal where you can track the status of your tickets and requests.  All information has been completely reviewed for accuracy and organized for ease of access. Our approach is for this new tool to be intuitive for our students, faculty, and staff.  We are assigning an owner to each service and knowledge base article to ensure the information is routinely updated and accurate.

The next phase of this project includes Building Services and Marketing.  Both are eager to build out their own service catalog, knowledge base and ticketing system within TeamDynamix, with an eye toward future implementation of a shared project management solution.  In the future, we are looking to benefit our university by applying enterprise service management and project management best practices with additional departments joining this platform.

Gov. Dayton’s public works proposal would create an estimated 22,950 jobs

Gov. Dayton’s public works proposal would invest in world class colleges and universities, improve and repair state buildings and other critical infrastructure statewide Dayton’s public works proposal would build more than 218 projects across the state, creating thousands of new Minnesota jobs
Minnesota communities have requested $858 million in additional investments in local infrastructure projects, demonstrating need for significant bonding bill this session

ST. PAUL, Minnesota. – Gov. Mark Dayton today introduced a $1.5 billion public works proposal that would make urgently-needed investments to build world-class colleges and universities for Minnesotans, and improve and repair state buildings and other critical infrastructure across the state. Given the significant need for investments in higher education institutions statewide, Gov. Dayton’s proposal would invest $542 million at the University of Minnesota and Minnesota State campuses. An additional $998 million would be directed to improving state buildings, building affordable housing, repairing clean water infrastructure, and other infrastructure projects across Minnesota.

Gov. Dayton’s public works proposal would create an estimated 22,950 jobs* and support statewide economic growth. Thanks to the governor’s sound fiscal management, the State of Minnesota has a triple-A bond rating and over $3.5 billion in bonding capacity this year. Gov. Dayton’s public works proposal would remain well within these limits – protecting the state’s financial standing, while making critical investments in our economy and our future. The governor’s proposal is designed to make state resources go further, by leveraging more than $570 million in private, local, and federal investment in Minnesota’s infrastructure.

“Since 2011, we have made many important investments in Minnesota’s aging classrooms, buildings, and other critical infrastructure,” said Gov. Dayton. “But those investments have not kept pace with the enormous need for infrastructure improvements across Minnesota. Years of underinvestment have shortchanged our economy, our higher education institutions, and the vitality of our communities.

“Now is the time to make substantial investments in our state’s future. My public works proposal would make significant, needed investments to provide world-class educations for our students, guarantee clean, affordable water for more of our communities, and ensure our state has the infrastructure necessary to grow and compete in the modern economy.”

Gov. Dayton’s public works proposal prioritizes strategic investments in higher education, would improve and maintain state buildings and other infrastructure, build more affordable housing, and deliver clean, reliable, affordable drinking water for Minnesotans. These urgently-needed investments also would protect the state’s long-term fiscal health. Approximately 50 percent of state and higher education buildings are currently in “fair” or worse condition. It costs an average of 70 percent more to repair a structure in “poor” condition than maintain a building in “fair” condition.

“Investment in state buildings and other critical infrastructure has not kept pace with the growing need. It would cost an estimated $8 billion over the next decade simply to restore and maintain our current state and higher education infrastructure,” said Minnesota Management and Budget Commissioner Myron Frans. “Gov. Dayton’s $1.5 billion public works bill remains well within the state’s $3.5 billion in available bonding capacity. The governor’s proposal is a smart investment in Minnesota’s future – reducing a backlog of deferred maintenance before the costs of these urgently-needed projects escalate further.”

Governor recommends $180 million to address deferred maintenance at all 54 Minnesota State campuses

$94.5 million in capital projects on 16 campuses also recommended

ST. PAUL, Minn., Jan. 16, 2018 – Today Gov. Dayton announced his top priority for this year’s legislative session: investments in infrastructure, including $180 million in asset preservation and replacement projects that would touch all 54 campuses within the Minnesota State system.  He also recommended $63.0 million in state funds be combined with $31.5 million in system funds be allocated to pay for 16 campus-based renovation projects to meet the needs of 21st century learners.

“Thank you, Gov. Dayton, for the strong recommendation for investment in the assets our colleges and universities maintain for students on behalf of the people of Minnesota,” said Devinder Malhotra, chancellor for Minnesota State.

Investing in world class colleges and universities

The top priority within the Minnesota State request to the legislature this year is asset preservation and replacement funds, with 40 percent of projects related to roofing, as Minnesota State is sheltered by 301 acres of roofs.  The next largest category of spending – 21 percent – will be used to maintain or replace the more than 2,600 different pieces of HVAC equipment, such as boilers and air handlers at the system’s 54 campuses.  Investments such as these in asset preservation ensure that campus operating dollars are dedicated to improving educational outcomes instead of repairing buildings.  Funding asset preservation projects will remain a top priority in future years, as well, due to a backlog of $913 million of deferred maintenance.

“Every year, Minnesota State welcomes more than 375,000 students who dream of being our state’s next generation of workers and leaders,” Malhotra said.  “The facilities supported in the governor’s recommendation are the bricks and mortar where the magic of higher education takes place; where our students’ dreams for a better future come true; and where they become the talent Minnesota absolutely must have if it is going to continue to thrive in today’s knowledge-based global economy.”

In addition to the asset preservation recommendation, Gov. Dayton also recommended that the legislature fund capital projects on 16 different campuses.

“These capital projects are designed to directly benefit students and provide a much-needed expansion of training and education in fields such as allied health, nursing, trades, STEM disciplines, business, information technology, education, and the liberal arts,” Malhotra said.  “I’m very grateful for Gov. Dayton’s leadership and advocacy for public higher education, for the students who benefit from it, and for the state’s future workforce.”

For additional information about the Minnesota State 2018 Capital Request, visit http://minnstate.edu/legislative/.

Star Alert Mass-Notification System

Metropolitan State University operates an emergency mass-notification system called Star Alert, to notify members of our University community about any emergency that may threaten safety or any incident that may impact normal campus operations.  This system, which is also used by our Minnesota State partner colleges, delivers messages to students, staff, Resident Faculty, and Community Faculty by phone, text, or e-mail.  Workplace or other emergency numbers and e-mails are regularly added to the Star Alert system for registered students, staff, and faculty.

Each student or employee can view their contact information and, if interested, can make changes to their phone numbers and e-mail addresses, and can choose what methods Star Alert will use to contact them.  Through the Star Alert Portal, you can also choose to be contacted by text (SMS) messaging.  If you are not interested in adding numbers or making changes, you do not have to do anything; you will receive alerts.

A link to the Star Alert Portal:  Star Alert Portal.

A link to the Star Alert Instructional Document:  Star Alert Instructional Document.

As a first-time user making changes, you will need to first click on the “Sign Me Up!” link and enter your First Name, Last Name, your Metropolitan State University e-mail address, and a new password.  You will also be asked to enter an identification code.  This code is your Minnesota State-issued StarID username.  Once you are registered, you will be able to log in, view, and modify your contact record.  Please note that some fields cannot be changed.

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Winter break campus building closures

Metropolitan State University
• Closed Dec. 22-26
• Closed Dec. 30 to Jan. 1

Hennepin Technical College
• Closed Dec. 23-26
• Closed Dec. 30 to Jan. 1

Minneapolis Community and Technical College
• Closed Dec. 23-25
• Closed Dec. 30 to Jan. 1

Be Conscious of Your Safety and Security:
During the holiday season – thieves start shopping. Thefts always increase during the holiday time. Please exercise caution and do not leave valuables unsecured in your classroom, in the library, office or  vehicle. As dusk occurs earlier, remember to call for an escort when walking to your vehicle, or walk with a friend.

Safety Staff Phone Numbers:

Saint Paul
Cell:  651.775.0444
Security Desk:  651.793.1717
Library Cell: 651.775.0715
Ramp Cell: 651.368.4297
Ramp Desk: 51.793.1730
Student Center Cell: 651.775.6724

Midway Center
Cell: 651.775.6122

Minneapolis
Safety:  612.659.6910
Emergency: 612.659.6900

Brooklyn Park (LECJEC)
Safety cell: 763- 238-5530

Click here for some holiday health and safety tips.

Thank you and have a safe and happy holidays.

Early voting and same-day registration: It’s not too late

Election Day is Nov. 7. The Metro State Votes campaign asks eligible voters to get to the polls.

While mayoral elections in Minneapolis and Saint Paul are getting the most attention, other cities in the twin cities metro area will also elect new council members and mayors. Also, every school district in the twin cities area will elect a new school board.

To ensure your voice is heard this year, here are a few reminders.

The first step is to see if you are registered to vote. Click here to find out.

Do you know where to go to vote? Click here to find your polling place.

Same-day registration
To register on Election Day, you need to bring proof that you live in your precinct. Most people can prove residency by bringing:

1. An ID with your current name and address.
a. A Minnesota driver’s license or learner’s permit OR
b. Tribal ID with name, address, photo, and signature.

2. A photo ID (driver’s license; U.S. Passport; Military or Veteran ID; a Minnesota university, college, or technical college ID; or high school ID) along with an approved document that indicates your current address.

Approved documents (which may be shown on an electronic device) include:
a. Residential lease or rent agreement valid through Election day
b. Current student fee statement
c. Bill, account, or start-of-service statement due or dated within 30 days of the election (including phone, TV, or internet bill; banking or credit card; rent or mortgage).

3. A voucher. A registered voter from your precinct who can go to the polling place with you and sign an oath confirming your address.

Click here for a complete list of acceptable methods.

Early voting
If you don’t want to wait till Nov. 7 to vote, then early voting is an option.

Registered or not, you can show up at your county election office until Monday, Nov. 6 and vote in person. Click here to find your county election office.

Note: If you are not registered, you must bring proof of residency, just as you would for same-day registration. (See above under same-day registration for more info.)

If you have questions about voter eligibility, or would like to know more about Get Out The Vote or Ranked Choice Voting efforts this year, contact Ed Day for Metro State Votes at:
yu5187lu@metrostate.edu or community.engagement@metrostate.edu

Get Out the Vote

The effort to get out the vote continues on campus through Metro State Votes.

What is our goal?
Metro State Votes’ goal is to achieve 100-percent voter turnout among Metropolitan State University students every year through direct action.

Why is it important to vote?
Municipal and school board elections do not attract as much attention as presidential campaigns, but they are still important. Cities, counties, and school boards act on nearly every policy issue, so it is important to remind coworkers, friends and classmates to vote this year. Election Day is Nov. 7.

How can you help?
Metro State Votes is seeking instructors who can take five minutes of class time to discuss the upcoming elections. Informational flyers will be provided. If you would like to have someone present the information, Metro State Votes will try to accommodate the request (contact information below).

Student groups that would like to incorporate voter education into tabling and other outreach efforts may request materials, as well as a representative to answer questions, depending on availability.

Individuals can also help with early voting.

Early voting

The last day to vote early in person is Monday, Nov. 6. For information on early voting, visit the Secretary of State’s website: http://www.sos.state.mn.us/elections-voting/other-ways-to-vote/vote-early-in-person/ Those are are not already registered will need to present proof of residence.

Vote by mail
Cast your ballot early by mail. You can apply for a ballot any time during the year, except the day of the election. Leave time for election officials to mail your ballot and for you to return it on or before Election Day.

Your ballot will not count if it is received after Election Day. Return your ballot by mail or package delivery service (such as FedEx or UPS). You can also return your ballot in person no later than 3 p.m. on Election Day to the election office that sent your ballot. You can drop off ballots for up to three other voters.

For more information, visit the Secretary of State’s website: http://www.sos.state.mn.us/elections-voting/other-ways-to-vote/vote-early-by-mail/

To ask questions about voter eligibility, Get Out The Vote or ranked choice voting efforts, contact Ed Day for Metro State Votes at yu5187lu@metrostate.edu or community.engagement@metrostate.edu

October: Seasonal flu vaccination clinics for state employees

The State of Minnesota Employee workplace flu vaccination clinics have been scheduled.

The seasonal flu shot will be available at selected state agency locations, with no out of pocket costs to state employees who present their Minnesota Advantage Health Plan member ID card (Blue Cross, Preferred One or Health Partners card). Without the Minnesota Advantage Health Plan ID card, the cost of the vaccine is $33.

Workplace clinics convenient to Metropolitan State University employees include:

ETC Building, (Department of Corrections)
Itasca Room, Lower Level, West Entrance (no appointments scheduled at this clinic)
Midway Campus, 1450 Energy Park Drive, Saint Paul, MN 55108
8-11 a.m., Tuesday, Oct. 10

MCTC (Minneapolis Community and Technical College)
Room L3100 (no appointments scheduled at this clinic)
1501 Hennepin Avenue, Minneapolis, MN 55403
1-4 p.m., Thursday, Oct. 12

Hennepin Technical College
Room H193 (no appointments scheduled at this clinic)
Brooklyn Park Campus, 9000 Brooklyn Blvd., Brooklyn Park, MN
1-4 p.m., Monday, Oct. 16

Metropolitan State University, Saint Paul Campus
New Main, Room L220
700 East Seventh Street, Saint Paul, MN 55106
1-3 p.m., Monday, Oct.  23

If you would like to schedule an appointment for a vaccine at this clinic, please send a message to human.resources@metrostate.edu
The last appointments will be scheduled at 2:45 p.m. Please note that an appointment is not required but recommended so that your wait time will be minimal.

If the clinic dates does not work for your schedule, then check for clinics at other Minnesota state agencies at this link.

Get more information about the 2017 Seasonal Flu Vaccination Campaign for State Employees at this link.

Raj Sethuraju, Lyan Nyamwaya nominated as Minority Access National Role Models

Dr. Raj Sethuraju and Lyan Nyamwaya are honored as nominees for the Minority Access’ National Role Model.

The award winner will be announced at the Minority Access national conference, Sept. 29-Oct. 1, 2017 in Washington, DC.

Sethuraju is an associate professor at Metropolitan State University’s School of Law Enforcement and Criminal Justice.

Nyamwaya is a graduate of Metropolitan State University and founder and current president of the African Nurses Association. She works as a charge nurse at North Memorial Medical Center in Robbinsdale, Minn.

The National Role Model Awards are given in various categories to individuals who serve as inspirational role models to inspire others to emulate them, and thereby increase the pool of scholars and professionals who will find cures for illnesses or solve technological problems or address social disparities in society.

Find more information about this event at this link: http://www.minorityaccess.org/index.html

Minnesota State kicks-off next phase of search for chancellor

ST. PAUL, Minn., Sept. 20, 2017 – With the retirement of Steven Rosenstone, who served as chancellor from 2011 – 2017, and with Devinder Malhotra serving as interim chancellor, Minnesota State has begun the next phase in the search for its permanent chancellor.

Former MnSCU Chancellor Rosenstone

“The most important responsibility of the Board of Trustees is the selection of the chancellor of the fourth largest system of higher education in the nation,” said Michael Vekich, chair of the Minnesota State Colleges and Universities Board of Trustees. “This is a critical role, responsible for providing leadership for our state colleges and universities as they develop the talent that businesses and communities across Minnesota need in order to thrive. We are committed to filling this role with a gifted leader who has the experience and the collaborative skills required to keep our system of state colleges and universities moving forward.”

To assist in the search process, the Board of Trustees has appointed a search advisory committee comprised of trustees, students, faculty, and staff as well as presidents, members of the chancellor’s cabinet, and community leaders.

Devinder Malhotra
Devinder Malhotra, former interim president of Metropolitan State University, is serving as the interim chancellor.

To manage the search process, Minnesota State has engaged Wheless Partners, one of the nation’s leading executive search consultant and human capital advisor firms experienced in working with a range of clients, including higher education, global Fortune 500 companies, private equity firms, government organizations, public and private institutions, and entrepreneurial startups. Wheless Partners has led many successful executive searches across the state of Minnesota, and the higher education team has conducted presidential and chancellor searches for numerous public and private universities and systems nationally. “We were impressed,” Vekich added, “with Wheless’ track record for going beyond traditional methods of recruiting to develop a broad pool of candidates.”

According to Vekich, the search will continue until a permanent chancellor is found.

The colleges and universities of Minnesota State offer more than 3,700 academic programs and over 600 online programs, and award over 40,000 degrees, certificates, and diplomas each year.  More than 87 percent of graduates get jobs related to their field of study, and over 80 percent stay in Minnesota to work or continue their education.