Category Archives: Faculty & Staff

Jan. 23: Enterprise Service Management at Metropolitan State

Over the last year, IT Services has focused on service management and continuous improvement by identifying, documenting and improving the services provided to our university. This also included reviewing, mapping and implementing processes, along with professional development to ensure quality and accountability. The goal of this initial effort was to clearly define services that are highly accessible and transparent for our students, faculty and staff.

IT Services is excited that the Center for Online Learning, Institutional Research, Building Services and Marketing are in collaboration with this initiative to form Metropolitan State’s Enterprise Service Management platform. Using industry best practices, we are moving toward a university-wide, enterprise service management strategy to ensure we have the people, processes and technology in place to support Metropolitan State University’s mission, vision and goals.

Our shared vision and enterprise service management focus has the following characteristics:

  • Customer-centric and service focused
  • Uniform and simplified
  • Contributes to easy sharing of knowledge and ability for customers to self-help
  • Self-service 24/7/365 anywhere you have internet access
  • Manages customer expectations, provides transparency
  • Adds value for students and employees across campuses, across departments

To experience and interact with our new service portal go to services.metrostate.edu.  At 10:30 a.m. Tuesday, Jan. 23 at in Founders Hall Auditorium, Saint Paul Campus, there will be a meet and greet to showcase this new resource, introduce ourselves, and answer questions you might have.

As a part of this initiative, we collaborated with other early adopters who had requirements for a new ticketing system with the focus of providing services to campus.  In March of 2017, a new service management and project management solution was selected.  IT Services, the Center for Online Learning, and Institutional Research collaborated to define a first phase of implementation that focused on replacing Oracle RightNow (RNT, Oracle Service Cloud) for a ticketing solution.  TeamDynamix was selected in July 2017 as our solution, and we are going live with the first phase of this project early January 2018.  There are departments on campus that will continue to use Oracle RightNow (RNT) as a Customer Relationship Management (CRM) solution.

In scope for the first phase was the creation of a service catalog (a menu customers can select services they want to request), knowledge base and customer portal where you can track the status of your tickets and requests.  All information has been completely reviewed for accuracy and organized for ease of access. Our approach is for this new tool to be intuitive for our students, faculty, and staff.  We are assigning an owner to each service and knowledge base article to ensure the information is routinely updated and accurate.

The next phase of this project includes Building Services and Marketing.  Both are eager to build out their own service catalog, knowledge base and ticketing system within TeamDynamix, with an eye toward future implementation of a shared project management solution.  In the future, we are looking to benefit our university by applying enterprise service management and project management best practices with additional departments joining this platform.

Erica Rasmussen wins the 2018 Minnesota Book Artist Award

The Friends of the Saint Paul Public Library announces Erica Spitzer Rasmussen as the winner of the 2018 Minnesota Book Artist Award for her work entitled The Love Affair.

Sponsored by Lerner Publishing Group, this annual award is presented as part of the Minnesota Book Awards with the Minnesota Center for Book Arts (MCBA), and recognizes a Minnesota book artist or book artist collaborative group for excellence of a new artistic work. Winners also demonstrated proficiency and quality in the book arts through three pieces of supporting previous work, as well as an ongoing commitment and significant contributions to Minnesota’s book arts community.
The Love Affair is a mixed-media sculptural book handcrafted from pieces of old family letters. Rasmussen was inspired to create the piece when she inherited two handmade wooden boxes filled with love letters exchanged between her maternal grandparents in the 1930s. She delicately cut the letters apart and interspersed them, binding them with a Coptic stitch. To retain the couple’s privacy, Rasmussen cut the pages small enough that significant content couldn’t be read by others. She then placed the book inside one of the wooden boxes crafted by her grandfather, in the twisted form of an infinity symbol, to suggest that the couple might continue their communion from life to death.

Members of the award committee praised the project as “playful, clever, and reverential in its reference to the art of love letters, 17th Century fashion, stitching, and symbolism.” Said one judge, “the classical essence in Rasmussen’s piece gives way to an avant-garde play on the notion of a book, with the written letters rendered inaccessible, untouchable and unreadable…and yet, the narrative, the history, and the intimacy are mysteriously palpable.”

Rasmussen is an artist who creates handmade paper garments, neckware and small editions of hand-bound books. She received her BFA and MFA at the University of Minnesota (Twin Cities), which included coursework in Mexico and Greece. Her current work explores issues of identity and corporeality. Rasmussen is a recipient of an Artist’s Assistance Fellowship (1999) and an Artist’s Initiative Grant (2015) from the Minnesota State Arts Board. Other professional highlights include a papermaking residency in Vienna, Austria (2010), a solo exhibition in Mexico City, Mexico (2012), and a bookbinding residency in Venice, Italy (2016). Her work has been featured in such publications as FiberArts magazine, Surface Design Journal, American Craft magazine, Hand Papermaking magazine, and the Huffington Post. Rasmussen teaches studio arts as a full professor at Metropolitan State University. Her artwork is exhibited and collected internationally.

A retrospective exhibition celebrating The Love Affair will be on display Feb. 1 to March 13 in the Cowles Literary Commons on the second floor of the Open Book building, 1011 Washington Avenue South, Minneapolis. A reception and artist presentation will take place, from 6 to 8 p.m Friday, March 9, at the Open Book building. The exhibit will remain open during the Meet the Finalists event for the Minnesota Book Awards, 6 p.m. Tuesday, March 13. Rasmussen will also receive special recognition and an award at the 30th annual Minnesota Book Awards Celebration on Saturday, April 21, at the InterContinental Hotel in downtown Saint Paul, sponsored by Education Minnesota.
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Star Alert Mass-Notification System

Metropolitan State University operates an emergency mass-notification system called Star Alert, to notify members of our University community about any emergency that may threaten safety or any incident that may impact normal campus operations.  This system, which is also used by our Minnesota State partner colleges, delivers messages to students, staff, Resident Faculty, and Community Faculty by phone, text, or e-mail.  Workplace or other emergency numbers and e-mails are regularly added to the Star Alert system for registered students, staff, and faculty.

Each student or employee can view their contact information and, if interested, can make changes to their phone numbers and e-mail addresses, and can choose what methods Star Alert will use to contact them.  Through the Star Alert Portal, you can also choose to be contacted by text (SMS) messaging.  If you are not interested in adding numbers or making changes, you do not have to do anything; you will receive alerts.

A link to the Star Alert Portal:  Star Alert Portal.

A link to the Star Alert Instructional Document:  Star Alert Instructional Document.

As a first-time user making changes, you will need to first click on the “Sign Me Up!” link and enter your First Name, Last Name, your Metropolitan State University e-mail address, and a new password.  You will also be asked to enter an identification code.  This code is your Minnesota State-issued StarID username.  Once you are registered, you will be able to log in, view, and modify your contact record.  Please note that some fields cannot be changed.

 ​

Jan. 17 marks 56 years for collective bargaining and Executive Order 10988

If you walk around Metropolitan State on Wednesday, Jan. 17, you might notice a lot more staff and faculty with shirts or buttons calling out their various bargaining units: Inter Faculty Organization (IFO); Minnesota Association of Professional Employees (MAPE); American Federation of State, County and Municipal Employees, Council 5 (AFSCME Council 5); Middle Management Association (MMA); and Minnesota State University Association of Administrative Service Faculty (MSUAAF). This is done in commemoration of the signing of Executive Order 10988, an important milestone in the struggle for public sector workers to organize collectively to negotiate with public employers.

On Jan. 17, 1962, President John F. Kennedy signed Executive Order 10988, “Employee-Management Cooperation in the Federal Sector,” giving federal employees, among other things, the right to engage in collective bargaining through labor organizations. This order came to be as a result of the findings of the Task Force on Employee-Management Relations in the Federal Service, which President Kennedy had created on June 22, 1961. Aside from providing federal employees a seat at the table in forming and implementing policies and procedures, the order moved states to adopt similar provisions for state government employees.

In the intervening 50 years, Executive Order 10988 has been expanded on and improved by a succession of presidents, from both parties, culminating in President Jimmy Carter’s signing of Title VII, the Federal Service Labor-Management Relations Statute into law on Oct. 13, 1978. This codified the provisions for collective bargaining rights for federal employees, and created the U.S. Federal Labor Relations Authority.

Our university community functions well because of staff and faculty who are represented by bargaining units empowered by Executive Order 10988. Collective bargaining keeps the university professionally competitive, ensuring that capable, qualified individuals are here to meet student needs. On Jan. 17, take a moment to acknowledge the contributions of the union members who make our “university without barriers” a powerful partner in supporting students on their journey of lifelong learning.

Nov. 17: Spring Faculty Conference 2018 call for proposals deadline

There is still need for faculty presenters for the Spring Faculty Conference. The deadline for presentation proposals is Nov. 17

The 2018 Spring Faculty Conference will be 7:30 a.m. to 2 p.m., Saturday, Feb. 17, 2018. The theme is “Teaching for Inclusion.” The committee will consider only proposals connected directly to the conference theme.

The need for culturally responsive teaching is woven into the mission, vision and values of Metropolitan State University. This need compels the ongoing quest for cultural humility as we seek greater awareness of the facets of students’ lives. Race, ethnicity, gender identity, sexual orientation, religious background, accessibility needs, political orientation, military experience, and home language are just the beginning of the conversation about “Teaching for Inclusion.”

How can educators use the power of diversity to improve our classrooms? How can we use the power of our classrooms to impact justice in our surrounding communities? What does “Teaching for Inclusion” mean in the “21st century classroom?”

Do you utilize anti-racist pedagogical strategies? Do you address systems of oppression in your curriculum? How do principles of Universal Design play out in your teaching? What methods — formal and informal — do you rely upon to keep your teaching grounded in Metropolitan State’s bedrock inclusivity?

We invite you to propose a session at the Spring Faculty Conference. This is an opportunity to share your knowledge and best practices with your colleagues. We invite a broad array of proposals from individuals, teams, and panels of faculty. We encourage you to include students where appropriate. Each session is scheduled for 60 minutes. Preference will be given to sessions that employ active learning and sessions which address more than one discipline.

 Session examples include, but are not limited to:
  • Best practices: What does higher education research tell us about teaching for inclusion? What do we do in our own teaching to include our students’ backgrounds, perspectives, and experiences?
  • Cross-disciplinary vs. discipline-based inclusivity: Are inclusion and access addressed differently, depending on discipline?
  • Student panels: What can our students tell us about their differing experiences as learners? What has been effective for them in learning about other cultures and perspectives.
  • Experiential learning: How do students learn about inclusion through experiences outside the classroom?
  • Case studies: What student projects have been most valuable in your classes for teaching about race, culture, access, and inclusion?
  • Universal course design: It’s not just for online learning.
  • Effective practices in online and hybrid teaching: Do we need to take different approaches when students are learning outside the traditional classroom?

Submit proposals to https://www.surveymonkey.com/r/proposal_SFC2018, or e-mail faculty.development@metrostate.edu with questions.

Dec. 1-2: Statistical Analysis System Training for Faculty

Introduction to SAS Studio/University Edition

• 10 a.m. to 6 p.m., Friday, Dec. 1, at Minnesota State IT Center of Excellence (Formerly Advance IT Minnesota), 1380 Energy Lane, Suite 104. St. Paul.

In this workshop, you will learn to access your data, combine tables, compute new variables, explore data with simple statistics and graphs, and perform sophisticated statistical analyses with SAS University Edition.

Open to all Minnesota State Faculty Members interested in learning how to use SAS Studio/University Edition.

SAS Visual Analytics Training

• 9 a.m. to 5 p.m., Saturday, Dec. 2, Minnesota State IT Center of Excellence (Formerly Advance IT Minnesota), 1380 Energy Lane, Suite 104.

Explore data using visual analytics in-memory capabilities to better understand all of your data, discover new patterns, and publish reports to the Web and mobile devices.

Open to all Minnesota State Faculty Members interested in learning how to use SAS Visual Analytics.

REQUIRED PREREQUISITE: Faculty should have attended either the Aug. 9 or Dec. 1  SAS Studio/University Edition or have previous work experience with SAS University Edition.

Space is limited to 25 people per session. Sign up at this link: https://gtscandidate.mbafocus.com/AdvanceITMN/Candidates/Authenticated/Events/CompanyEventFile.aspx

Create an IT Connect account to register if you do not already have an educator account in.

Nov. 1: Scrabble for Scholarships finals

WHO WILL EMERGE VICTORIOUS!

Throw down with Metropolitan State to watch the Scrabble for Scholarships tournament organized by the Annual Fund Drive Committee, to support scholarships awarded through the University Foundation.

The preliminary round begins at 11 a.m., Wednesday, Nov. 1 at Saint Paul Campus, Saint John’s Hall L5.

Pat Borchert
vs.
August Hoffman

AND

Alec Sonsteby
vs.
Peter Gawtry

 

Winners of the first round will play each other in the final round, immediately following. Proceeds go to the Metropolitan State Annual Fund Drive for Student Scholarships.

New employee: Michael Elliott

Unknown.jpegMeet the newest member of the team in Center for Accessibility Resources, Michael Elliott, program assistant and accommodation coordinator.  He can be found front and center in the reception area of the suite, New Main, L223, Saint Paul Campus.

Elliott comes to us from Minneapolis Community and Technical College where he worked in in Advising and Admissions, the African American Education and Empowerment Program, and as a staffer with the Student Life programs.

Elliott says that some may call him non-traditional and that “Along my journey, I have been graced with mentorship and friendships that have assisted me discovering and listening to my inner guidance. I believe, like many, that education in its many forms can be a powerful resource. All things are possible with function, focus, fortitude and fun.”

He also enjoys science fiction, hardcover books, history, education and his community.

Contact him via email at michael.elliott@metrostate.edu or by phone at 651-793-1549.

Additional sessions scheduled for Suicide Prevention Gatekeeper Training

Metropolitan State University is launching efforts to reduce and prevent suicide by providing gatekeeper training, which teach participants to recognize signs of distress in people and to connect that person to helpful resources. You can help to prevent suicide at Metropolitan State University. Suicide prevention is all of our business, and everyone can play a role to help.

Training events are planned across several campus locations. Representatives from the Suicide Awareness Leadership Team and Metropolitan State University Creating Awareness Regarding Suicide (CARES), will teach the warning signs of suicide and promote upcoming gatekeeper training.

Mental Health First Aid is an eight-hour in-person course for faculty, staff, and students, which teaches the risk factors and warning signs of mental health and substance use related crises, and how to recognize a problem, give reassurance and refer them to seek professional help. Three sessions and locations are offered for this training:
  • 8 a.m. to 5 p.m., Wednesday, Jan. 31, Brooklyn Center (Law Enforcement and Criminal Justice Center) campus. Includes one hour luch break. Register at: mhfalecjec.eventbrite.com.
 Kognito is a 45-minute online training and uses role-playing to teach how to recognize when a student is in crisis and refer them to the appropriate services. There is a general module, a veteran module, and an LGBTQ module. Kognito can be accessed by going to www.kognitocampus.com. The enrollment key for Kognito is “MetroState.”
Both options count toward community faculty PDA credit.
E-mail cassandra.shaker@metrostate.edu with questions.

October: Seasonal flu vaccination clinics for state employees

The State of Minnesota Employee workplace flu vaccination clinics have been scheduled.

The seasonal flu shot will be available at selected state agency locations, with no out of pocket costs to state employees who present their Minnesota Advantage Health Plan member ID card (Blue Cross, Preferred One or Health Partners card). Without the Minnesota Advantage Health Plan ID card, the cost of the vaccine is $33.

Workplace clinics convenient to Metropolitan State University employees include:

ETC Building, (Department of Corrections)
Itasca Room, Lower Level, West Entrance (no appointments scheduled at this clinic)
Midway Campus, 1450 Energy Park Drive, Saint Paul, MN 55108
8-11 a.m., Tuesday, Oct. 10

MCTC (Minneapolis Community and Technical College)
Room L3100 (no appointments scheduled at this clinic)
1501 Hennepin Avenue, Minneapolis, MN 55403
1-4 p.m., Thursday, Oct. 12

Hennepin Technical College
Room H193 (no appointments scheduled at this clinic)
Brooklyn Park Campus, 9000 Brooklyn Blvd., Brooklyn Park, MN
1-4 p.m., Monday, Oct. 16

Metropolitan State University, Saint Paul Campus
New Main, Room L220
700 East Seventh Street, Saint Paul, MN 55106
1-3 p.m., Monday, Oct.  23

If you would like to schedule an appointment for a vaccine at this clinic, please send a message to human.resources@metrostate.edu
The last appointments will be scheduled at 2:45 p.m. Please note that an appointment is not required but recommended so that your wait time will be minimal.

If the clinic dates does not work for your schedule, then check for clinics at other Minnesota state agencies at this link.

Get more information about the 2017 Seasonal Flu Vaccination Campaign for State Employees at this link.